For all our kits, use a single piece of thread pulled from the skein. Then, fold it in half before stitching. See detailed instructions here.

Absolutely!

Unopened kits: Email your order number to hello@jumpseattherapy.shop and you'll receive a full refund.

Opened kits (packaging torn): You'll receive a partial refund.

We want you to love your kit—if you have any issues, just reach out!

Free shipping on all orders over $25

Flat rate: $4 for domestic US orders

We ship to the US, Canada, Australia, and many European countries. If you have questions about shipping to your location, just ask!